Urgent Repairs

For urgent repairs please contact your property manager.

Urgent repairs are serious problems affecting the safety and security of the rental property, or failure of any essential service or appliance.

EMERGENCY REPAIRS ARE:
• A burst water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Serious storm or fire damage
• Flooding or serious flood damager
• A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundering
• A failure or breakdown of the gas, electricity or water supply
• Any fault or damage in the premises that makes the premises unsafe or insecure
• An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted
• If you are unable to reach your property manager our listed tradespeople include:

ELECTRICAL – Surelec 03 94164425
PLUMBING – Guardian Plumbing 1300 138 973

If it is outside of business hours and you require urgent repairs you should refer to the emergency contact details provided by your property manager. If you still cannot make contact, you are entitled to organise repairs, up to a maximum of $1800.

You must then provide the landlord with 14 days notice to refund the money.

Urgent Repairs

For urgent repairs please contact your property manager.

Urgent repairs are serious problems affecting the safety and security of the rental property, or failure of any essential service or appliance.

EMERGENCY REPAIRS ARE:
• A burst water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Serious storm or fire damage
• Flooding or serious flood damager
• A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundering
• A failure or breakdown of the gas, electricity or water supply
• Any fault or damage in the premises that makes the premises unsafe or insecure
• An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted
• If you are unable to reach your property manager our listed tradespeople include:

ELECTRICAL – Surelec 03 94164425
PLUMBING – Guardian Plumbing 1300 138 973

If it is outside of business hours and you require urgent repairs you should refer to the emergency contact details provided by your property manager. If you still cannot make contact, you are entitled to organise repairs, up to a maximum of $1800.

You must then provide the landlord with 14 days notice to refund the money.